
2+ Years

Trivandrum

Yes

Full Time
Skills:
¨ Strong understanding of Windows Server (2008/2012), Windows 8/10, and MS Office Suite.
¨ Experience in application support and product deployment.
¨ Basic to intermediate knowledge of SQL and Oracle Databases (11g / 12c); ability to write queries and perform data validation.
¨ Familiarity with installation/configuration of enterprise or healthcare software systems.
¨ Working knowledge of networking, system administration, and basic hardware infrastructure.
¨ Excellent communication, coordination, and documentation skills.
Preferred Qualifications
¨ Healthcare Information System (HIS) or EMR implementation/support experience.
¨ Oracle Certified Professional (OCP) or equivalent certification.
¨ Exposure to HL7, integration interfaces, or hospital workflow is an advantage.

Implementation & Configuration:
¨ Install, configure, and deploy healthcare applications and related components.
¨ Validate environment readiness and ensure successful system integration.
· Client Training & Enablement:
¨ Conduct application training (functional and technical) for client IT teams and end users.
¨ Prepare and deliver user manuals and training documentation.
· Technical Support & Issue Resolution:
¨ Provide Level 2/3 support for incidents, enhancements, and post-implementation issues.
¨ Collaborate with Project Managers, QA, and Development teams to troubleshoot and resolve reported issues within defined SLAs.
· Coordination & Documentation:
¨ Liaise between clients and internal stakeholders to gather requirements, document findings, and track issue resolution.
¨ Maintain comprehensive implementation and support documentation.

Immediate to 15 Days
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